tech support

industry-leading, 'real people'
tech support - 24/7

When you purchase any ARAS 360 desktop software, web enterprise product or hand held application, take comfort in knowing you can call us, no charge, anytime, from anywhere and get help:

    • Operating our software
    • Operating your total station
    • Operating any hand held device
    • Operating CDR download equipment
    • Operating our competitor’s software
    • Operating any MS Office product




Tracie Eckstein

TECHNICAL SUPPORT:

Monday - Friday
7:30 am - 5:00 pm Pacific Time

Toll Free: (877) 814-2360

Email: support@aras360.com

AFTER HOURS:

Send an email, flagged as urgent, to: emergency@aras360.com.


For mission-critical phone support, please call:

Mike Greenfield: (602) 697-8930

Mike Kennedy: (250) 574-2531

 

Knowledge Base

FAQ's and helpful articles. Browse our searchable Knowledge Base here.

FAQ's

FAQ's have been replaced by the Knowledge Base. View the KB here